Fast Return on Investment
MIND-iPhonEX enables service providers to obtain immediate ROI thanks to a shorter and cost-effective deployment and the flexibility in adapting new business models and rating schemes. The ability to launch new revenue generating packages of voice, data, video and content on the spot, contributes to immediate increase in the ARPU.

Lowering the Total Cost of Ownership
MIND-iPhonEX is the solution for achieving and retaining lower TCO. The ability to interface with network elements for mediation and provisioning, the rating, billing and customer care modules that can charge and bill both prepaid and postpaid subscribers, reduce capital expenditures associated with acquiring products from multiple vendors, and minimizes the integration efforts and implementation risks.

The end-to-end solution allows service providers to reduce costs associated with training required by various systems, multiple licensing fees and hardware costs. MIND-iPhonEX provides a full range of tools to reduce operating expenses and automate system supervision and management, such as revenue management tools, partner management tools, Web-based customer care and self-care applications, real-time revenue assurance and transaction management.

Convergent for Multiple New Services
MIND-iPhonEX answers the service providers’ need to supply services such as voice, data, video and content, via mobile, cable and traditional networks. MIND-iPhonEX allows operators to bill different services such as Voice Calls, SMS, MMS, and other Value-added services in a single bill. The mediation components collect usage records from different vendors and sources, for both wireline and wireless within the same system, and correlate in real time different events related to the same session into a billable record, thereby guaranteeing accuracy and minimizing revenue loss.

The MIND-iPhonEX End-to-End suite provides incumbent wireline and mobile carriers, as well as new entrants and next-generation providers, with a complete billing and customer care solution that simplifies deployment and allows fast ROI.

Customer Care – The heart of the MIND-iPhonEX solution, focuses on customer satisfaction and providing friendly and efficient customer care.

Product Catalog Management – Allows defining, configuring and deploying new packages and services to suit any class of customer.

Real-Time Rating – Enabling providers to offer different rates and discounts for different products, to fit any marketing demand.

Invoicing – Multiple billing cycles can be defined ensuring a steady flow of revenues.

Taxation – Provides easy tailoring of the taxation rules to fit the specific requirements of the local tax jurisdiction.

Financials and Revenue Management – The ability to manage various aspects concerning financial and revenue management, allowing identification of the financial situation of the business in real-time.

Account Receivables (A/R) – Managing all A/R activities, monitoring online the A/R status and ensuring continuous cash flow.

Debt Collection – Workflow-based debt collection facility providing flexibility in defining the collection policy rules and actions.

Dispute Management – Allowing invoice, transaction and service-level disputes, with direct affect on the debt collection process.

General Ledger (G/L) – Configuration of G/L account codes and extensive reporting and interfaces with the providers’ financial system.

Revenue Assurance – Comprehensive audit-trail and reporting at each processing stage – collection, guiding, rating and billing – guaranteeing no loss of revenue.

Open Architecture – Enabling seamless integration with third-party applications and systems, such as CRM, ERP and finance.

Operations Management System (OMS) – Highly advanced network management and monitoring toolset for all MIND-iPhonEX servers and applications.

Leading Technologies – The MIND-iPhonEX carrier-grade solution is built using best-of-breed object-oriented technologies such as Java, J2EE and XML.

Reliable, Scalable Architecture – Based on a distributed and resilient real-time architecture, achieving performance, scalability and high-availability.

MIND-iPhonEX Sub-Systems

AnyService™ Prepaid – Full-fledged support of prepaid customers, for wireline, mobile and Internet service providers.

Service Enabling System (SES) – Authorization, service fulfillment, session control, balance management and charging of multiple data and content services.

Mediation Suite – Collection, correlation and aggregation of events from multiple network elements, supporting different technologies and protocols, either in real time or in batch.

Provisioning – Providing subscriber information in real time or on demand to any external system, such as network elements and ERP systems.

Interconnect and Partner Management – Comprehensive management of network, content and application partners, supporting any network technology, business relation and revenue-sharing model.